Last updated October 24, 2026
SMS Program Terms
These terms apply to the optional Artesian Pools customer-service and appointment text-message program.
Program description
Messages may include requested estimates, scheduling and appointment communication, service reminders and updates, project coordination, answers to customer questions, and replies initiated by you.
How to enroll
Visit the SMS Opt-In page, select the optional unchecked consent box, and send the prefilled START message to Artesian Pools. You may also text START directly to (901) 621-5021. Your sent START message and its timestamp serve as the consent record.
Message frequency and charges
Message frequency varies based on your requests, appointments, and active pool project. Message and data rates may apply under your wireless plan. Artesian Pools does not charge a separate fee for SMS enrollment.
Opting out
Reply STOP at any time to unsubscribe. You may receive one confirmation that your opt-out was processed. After that, no further program messages will be sent unless you start a new conversation or enroll again.
Help
Reply HELP for assistance, email ArtesianMemphis@hotmail.com, or call (901) 649-1188.
Consent is optional
Consent to receive text messages is not a condition of purchasing goods or services. You may contact Artesian Pools by phone or email without enrolling in SMS.
Carrier and delivery terms
Wireless carriers are not liable for delayed or undelivered messages. Availability may depend on your carrier, device, and service area. You are responsible for providing a mobile number you control and notifying us if that number changes.
Privacy
Our use of personal and mobile information is described in the Privacy Policy. Mobile opt-in information and consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes.