Last updated October 24, 2026

Privacy Policy

Artesian Pools respects the privacy of homeowners, customers, and people who contact us for pool service.

Information we collect

We may collect your name, phone number, email address, property or service-area information, pool and project details, photos you choose to provide, communication history, appointment information, and records of your requests and consent choices.

How we use information

We use information to respond to questions, prepare estimates, schedule and perform pool work, provide service updates, maintain customer records, operate our phone and text systems, prevent abuse, and satisfy legal or regulatory obligations.

Text messaging privacy

If you enroll in the Artesian Pools SMS program, we use your mobile number and consent record to send estimates, scheduling messages, service updates, and customer-support replies that you requested or agreed to receive.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver or operate the messaging service and are required to protect that information, or when disclosure is required by law.

Service providers

We may use service providers for website hosting, communications, scheduling, recordkeeping, security, and other business operations. They may process only the information needed to provide those services and may not use it for their own marketing.

Retention and security

We retain information for as long as reasonably needed for the business purpose, customer relationship, consent evidence, dispute resolution, and legal requirements. We use reasonable administrative and technical safeguards, but no Internet or storage system can guarantee absolute security.

Your choices

You may decline SMS enrollment. If enrolled, reply STOP at any time to stop messages or HELP for assistance. You may also ask us to correct or delete information when applicable by contacting us below.

Contact

Artesian Pools, Memphis, Tennessee
Email: ArtesianMemphis@hotmail.com
Business phone: (901) 649-1188
SMS help: (901) 621-5021